Frequently Ask Questions

Why does my AC smell like mildew when it first turns on?

In the SWFL humidity, moisture often builds up on the evaporator coils or in the drain pan. At Elevate Home Services, we recommend our "Elevated Air" UV purifiers or a professional coil cleaning to kill organic growth and eliminate that "dirty sock" smell.

How often should I flush my AC drain line in Florida?

Due to the tropical climate in Fort Myers and Naples, algae grows quickly. We recommend flushing your line with a vinegar solution every 30 days. If your system frequently shuts off due to a full drain pan, our technicians can install a safety float switch to prevent water damage to your home.

How does humidity affect my AC?

Humidity forces your AC to work longer to remove moisture, not just cool air. That means more run time, more wear, and less comfort if it’s not set up correctly.

Does salt air damage AC systems?

Yes. Salt air accelerates corrosion on coils and electrical components, especially near the coast, shortening system life without proper protection and maintenance.

Why do AC systems fail faster in Florida?

They run harder and longer than almost anywhere else. Constant heat, humidity, and coastal conditions push systems to their limits year-round.

How do storms and power outages affect AC?

Power surges and sudden shutdowns can damage motors, boards, and compressors. Storm season increases electrical stress even if the unit never floods.

Is my AC sized correctly for Florida heat?

Many aren’t. An oversized system cools fast but struggles with humidity; an undersized one runs nonstop. Proper sizing is critical for comfort, efficiency, and longevity in Florida.

Why is my AC blowing warm air?

This usually means a refrigerant issue, airflow problem, or electrical failure. It’s a sign the system is running but not actually cooling.

Why won’t my AC turn on?

Common causes include thermostat issues, tripped breakers, blown capacitors, or safety switches doing their job. It’s often electrical, not mechanical.

Why is one room hotter than the rest?

Uneven cooling is typically caused by duct issues, poor airflow, insulation problems, or room placement—not the thermostat itself.

Why does my AC keep freezing up?

Freezing usually points to restricted airflow or low refrigerant. The system gets too cold internally and ices over, which only makes cooling worse.

Why is my thermostat set right but the house feels hot?

The thermostat can only read temperature, not airflow or humidity. If the system can’t move or remove heat effectively, the house can feel warm even when the setting is correct.

Is my thermostat bad or is it the AC?

Most of the time, it’s the AC—not the thermostat. A failing system, airflow issue, or sensor problem often looks like a thermostat issue from the outside.

Should I upgrade to a smart thermostat?

A smart thermostat can improve comfort and efficiency, but only if the system itself is working properly. It won’t fix underlying AC problems.

Can a thermostat cause high energy bills?

Yes. Poor placement, outdated controls, or constant adjustments can lead to longer run times and higher bills—even if the AC itself is in good shape.

How often should AC be serviced in Florida?

Twice a year is ideal. Florida systems run almost year-round, so regular service helps catch wear before it turns into a breakdown.

How long does an AC system last in Florida?

Most systems last 10–15 years here. Heavy usage, humidity, and salt air can shorten that without proper care.

Are AC tune-ups worth it?

Yes. Tune-ups improve efficiency, reduce strain, and often catch small issues before they become expensive repairs.

Can maintenance prevent breakdowns?

It can’t prevent every failure, but it significantly lowers the risk. Most major breakdowns start as small, detectable problems.

Should I repair or replace my AC?

If the system is newer and the repair is minor, repair usually makes sense. Frequent breakdowns, rising costs, or an aging system often point toward replacement.

How much does AC repair usually cost?

Repairs can range widely depending on the issue—from smaller electrical fixes to major component replacements. The real cost is whether the repair restores reliability or just buys time.

When is replacement the better option?

Replacement is often smarter when repairs are frequent, efficiency is poor, or the system is nearing the end of its lifespan—especially in Florida conditions.

What size AC do I need?

The right size depends on your home’s layout, insulation, windows, and usage—not just square footage. Proper sizing is critical for comfort, humidity control, and system longevity.

Why won’t my heat turn on?

Common causes include thermostat settings, tripped breakers, failed heat strips, or safety switches. Problems often go unnoticed because heat is rarely used in Florida.

Why does my heat smell when it turns on?

A light burning smell is usually dust burning off after months of non-use. Strong or persistent odors should be checked.

Is it bad to test heat in Florida?

No. In fact, it’s smart. Testing it briefly before you need it helps catch issues early—when you’re not relying on it.

What kind of heating systems do Florida homes have?

Most homes use electric heat strips paired with heat pumps. They’re efficient for mild winters but still need occasional testing and maintenance.

Can I fix this myself or should I call a pro?

Simple issues like a loose handle or minor clog may be DIY-friendly. Anything involving leaks, backups, or repeated problems is usually best left to a professional.

How much does plumbing repair usually cost?

Costs vary widely based on the issue and accessibility. The bigger factor is whether the repair fully resolves the problem or just temporarily masks it.

How often should plumbing be maintained?

Once a year is a good baseline. Regular inspections help catch small leaks, corrosion, and buildup before they turn into water damage.

What plumbing issues are common in older Florida homes?

Aging pipes, slab leaks, corroded fittings, outdated materials, and drain issues are common—especially in homes built before modern plumbing standards.

Why is my sink draining slowly?

Slow drains are usually caused by buildup inside the pipe—soap, grease, hair, or sediment—not a sudden blockage.

Can I use chemical drain cleaners safely?

Occasional use may help minor clogs, but frequent use can damage pipes and often doesn’t solve the underlying problem.

What causes recurring clogs?

Recurring clogs usually point to a deeper issue, like pipe damage, improper slope, or buildup further down the line.

What are signs of a main line backup?

Multiple drains backing up at once, gurgling sounds, or sewage odors are common warning signs.

Do tree roots really damage pipes?

Yes. Roots seek moisture and can enter small cracks in sewer lines, causing blockages and pipe damage over time.

Why am I running out of hot water?

This is often caused by sediment buildup, a failing heating element, or a water heater that’s undersized for your household.

How long should a water heater last?

Most tank water heaters last about 8–12 years, while tankless systems can last longer with proper maintenance. That lifespan depends heavily on water quality. Hard water, sediment, and minerals accelerate wear on heating elements and tank linings, causing efficiency loss and premature failure. Regular flushing, water quality testing, and—when needed—filtration or softening can significantly extend the life of any water heater.

How much does a water heater cost?

Water heater costs vary based on the type, size, efficiency, and installation requirements of your home. Tank water heaters typically have a lower upfront cost, while tankless systems cost more initially but can offer longer lifespan and improved energy efficiency. Electrical or gas upgrades, venting, water quality considerations, and code requirements can also affect the total investment. The real comparison isn’t just price—it’s balancing upfront cost with operating efficiency, maintenance, and long-term reliability.

Is tankless better than a tank water heater?

It depends. Tankless offers endless hot water and higher efficiency, while tank systems are typically less expensive upfront and simpler to maintain. The right choice comes down to household size, hot water usage patterns, available space, fuel type, and water quality. Electrical or gas capacity can also play a role, as tankless systems often require upgrades. In some homes, the simplicity and lower upfront cost of a tank system makes more sense; in others, the efficiency and longevity of tankless is a better long-term fit.

Why does my toilet keep running?

This is usually caused by a worn flapper, faulty fill valve, or an improper seal allowing water to continuously leak from the tank into the bowl.

What causes weak flushing?

Weak flushing is often due to mineral buildup, low water level in the tank, clogged rim jets, or partial drain restrictions.

Should I replace or repair an old toilet?

If an older toilet needs frequent repairs, runs constantly, or uses excessive water, replacement is often the smarter long-term choice. Newer models are more efficient, quieter, and designed to flush better while using less water. Minor, occasional issues—like a worn flapper or fill valve—are usually worth repairing. The decision often comes down to reliability, water savings, and whether you’re fixing the same problem more than once.

Which toilet do I select to install?

The right toilet depends on your home’s plumbing, bathroom layout, and how it’s used. Key factors include flushing performance, water efficiency, bowl height, bowl shape, and reliability. In many homes, choosing a quality, water-efficient model with proven flushing power delivers the best balance of comfort, performance, and long-term savings.

Why does my water smell like sulfur?

A sulfur or “rotten egg” smell is usually caused by hydrogen sulfide gas in the water supply or reactions inside the water heater. It’s common in well systems and some Florida water sources.

Do I need a water filtration system?

It depends on your water quality. Filtration can improve taste, odor, and remove certain contaminants, especially if testing shows elevated minerals or impurities.

Is my tap water safe to drink?

City water is generally treated to meet safety standards, but taste, odor, and mineral content can vary. Well water should always be tested regularly to confirm safety.

What’s the difference between water softening and filtration?

Water softening reduces hardness by removing calcium and magnesium. Filtration targets contaminants like sediment, chlorine, metals, and odors. They solve different problems and are often used together.

Can I replace an outlet or switch myself?

Simple replacements may be possible if wiring is in good condition, but mistakes are common. Incorrect connections can create safety hazards you won’t see right away.

Is it safe to change a breaker?

No. Breakers connect directly to live power. Replacing one without proper training carries a serious risk of shock or fire.

What electrical work requires a licensed electrician?

Panel work, breaker replacement, wiring upgrades, new circuits, generators, and most permanent electrical changes require a licensed electrician and permits.

Why DIY electrical work can be dangerous?

Electrical mistakes can cause fires, shocks, and hidden damage that worsens over time. Problems often don’t show up until something fails—or someone gets hurt.

Why does my breaker keep tripping?

Breakers trip to protect your home. Repeated tripping usually means an overloaded circuit, a short, or a failing appliance or breaker.

How do I know if my electrical panel is outdated?

Warning signs include frequent breaker trips, limited space for new circuits, visible corrosion, or a panel that’s decades old and no longer meets modern demands.

What is a GFCI breaker and why does it trip?

A GFCI breaker protects against shock by detecting ground faults. It trips when it senses moisture, wiring issues, or current leaking where it shouldn’t.

Do I need to replace my electrical panel?

Panel replacement is often needed when the panel is undersized, outdated, unsafe, or unable to support today’s electrical loads and modern appliances.

Why isn’t one outlet working but others are?

This is often caused by a tripped GFCI, a loose connection, or a failed outlet. It can also be part of a larger wiring issue.

Why is my outlet warm to the touch?

Warm outlets usually indicate loose wiring or an overloaded circuit. Heat is a warning sign and should be checked promptly.

What does a buzzing outlet mean?

Buzzing typically points to loose connections or electrical arcing. It’s not normal and should be addressed to prevent damage or fire risk.

Why do lights flicker when appliances turn on?

This usually happens when large appliances draw power on startup. Frequent or severe flickering can signal wiring issues, overloaded circuits, or an undersized electrical system.

Why do my lights flicker?

Flickering lights are often caused by loose connections, incompatible bulbs, or voltage fluctuations. Persistent flickering can point to wiring or panel issues.

Can dimmer switches cause problems?

Yes. Incompatible bulbs, failing dimmers, or improper installation can cause flickering, buzzing, or inconsistent lighting.

Why do lights dim when the AC turns on?

Air conditioners draw a large amount of power at startup. Dimming can indicate normal startup load—or a system that’s strained, outdated, or improperly sized.

How do I fix a light that won’t turn off?

This is usually caused by a faulty switch or wiring issue. Replacing the switch may help, but persistent problems should be inspected for safety.