Skip to main content
image

Justin Carrol


Entrepreneur | Visionary Leader | Advocate for Elevating Lives

“I don’t just build companies—I build cultures that elevate people and the lives they touch.”

Justin Carrol, a dynamic entrepreneur and visionary leader, was born in Peoria, Illinois, in 1980. After spending much of his life in the suburbs of Chicago, he now calls Naples, Florida, home. Justin’s journey exemplifies his unwavering entrepreneurial spirit, dedication to personal and professional growth, and his mission to elevate lives.

Justin’s exceptional mechanical aptitude and strong desire to serve became apparent early in life, leading him into the HVAC and plumbing industry in 1999. He quickly earned a reputation for excellence, providing essential services that enhanced his clients’ comfort and quality of life.

In 2006, Justin founded Perfect Home Services, an HVAC and plumbing company serving Chicago, its suburbs, and Northwest Indiana. Over the years, the company grew to become one of Chicagoland’s largest home service providers. Under Justin’s leadership, Perfect Home Services employed over 250 dedicated team members and established itself as both a top workplace and a provider of exceptional client care. This remarkable success was fueled by Justin’s dedication to his personal faith and a leadership style deeply committed to the company’s mission, values, guiding principles, and processes.

In November 2021, Justin partnered with private equity investors to scale Perfect Home Services into a new entity, People First (P1) Service Group, which he co-founded. As president of this organization, Justin spearheaded growth and operational excellence, expanding the company’s reach through strategic acquisitions across multiple states, spanning from the West to the East Coast. Under his leadership, P1 Service Group became a trusted name in the home services industry.

In March 2023, Justin made the bold decision to step away from his role at P1 Service Group to pursue greater autonomy in fulfilling his mission. He founded Elevating Lives, a management company headquartered in Naples, Florida, that invests in and provides visionary leadership to businesses in the home services sector.

In November 2023, Elevating Lives launched its first venture, Elevate Home Services, in Fort Myers, Florida. As the fastest-growing HVAC company in Southwest Florida, Elevate Home Services has distinguished itself by prioritizing the well-being of its team members above all else. Under Justin’s leadership, the company has delivered exceptional client service while fostering a workplace culture that inspires growth, collaboration, and purpose.

Justin attributes his successes to his relationship with God, which continues to guide his personal and professional endeavors. His companies are celebrated for their collaborative environments, innovative strategies, and industry-leading service excellence. Through his unwavering commitment to faith and mission, Justin is redefining the home services industry, one life at a time.

ELEVATING LIVES IN THE MEDIA

PODCAST image
Good Neighbor Podcast

EP# 208 Redefining Business with Compassion: Justin Carrol’s Elevating Journey

ARTICLE image
HVACR Business Magazine

Team building during the busy season – Part 1

ARTICLE image
HVACR Business Magazine

Team building during the busy season – Part 2

ARTICLE image
HVACR Business Magazine

20 Questions

PODCAST image
Blue Collar Culture
ARTICLE image
ACHR News

Recruiting HVAC Managers

PODCAST image
Built for the trades
PODCAST image
Contractor cents
PODCAST image
Chad Peterman

Can’t stop the growth

PODCAST image
Nexstar Super Meeting 2019
ARTICLE image
Justin Pollack (New PHS President) on Blue Collar CEO

BUILDING THE VISION


icon

1999

Entered the home services industry, beginning hands-on work in HVAC and plumbing. Developed technical skills and field-level understanding of residential systems and client needs.

icon

2006

Founded Perfect Home Services, an HVAC and plumbing company serving Chicago, the surrounding suburbs, and Northwest Indiana.

icon

2006-2021

Scaled Perfect Home Services into one of the largest residential home service providers in the Chicagoland market.

  • Grew the organization to 250+ team members
  • Built repeatable systems for service, operations, and workforce development
  • Established a reputation for strong culture and client experience
icon

November 2021

  • Partnered with private equity investors and co-founded People First (P1) Service Group, transitioning Perfect Home Services into a multi-brand platform.
icon

2021-2023

Served as President of P1 Service Group, leading growth through strategic acquisitions across multiple U.S. markets. 

  • Oversaw multi-state operations 
  • Focused on leadership development, integration, and people-first culture at scale
icon

March 2023

Stepped away from P1 Service Group to regain founder-level autonomy and focus on mission-driven leadership.

icon

November 2023

Launched Elevate Home Services in Southwest Florida, providing residential HVAC, plumbing, and electrical services.

icon

2023–Present

Leads Elevate Home Services through a differentiated operating philosophy prioritizing team well-being as the driver of client experience.

  • Same-day repairs and next-day installations for most services
  • Industry-leading written warranties and guarantees
  • Rapid regional growth supported by strong recruiting and retention
icon

Ongoing Industry Recognition

Featured in national trade publications and podcasts, including HVACR Business, ACHR News, Blue Collar Culture, and multiple industry leadership forums.

image
image
image

Schedule Your Service – Get Started Now

Call 239-572-4075 or book your service online in real-time!